Looking through Reddit discussions about Nuuly clothing rental service, this review collects real people’s experiences with this monthly subscription offering from URBN.
Positive Experiences
- Quality and variety of items: “I’ve been renting for 2 years and haven’t had a bad experience. Fingers crossed it stays this way… I’ve rented for all occasions… work, vacation, chill, events. Def saved me tons of money!” (21 upvotes)
- New items with tags: “I highly recommend using the filters to sort from ‘newest’. I started doing that and most of the stuff I receive still has tags on it!” (24 upvotes)
- Wardrobe flexibility: “I love not having an overflowing closet. Looks like we’re all in alignment on complaining every month 😂” (7 upvotes)
- Style experimentation: “I like that I can experiment safely: plaid overcoats, pumpkin shirts, a sweater with foxes on it, a pink teddy bomber. I’d never in a million years buy these things, but a rental is non committal.” (17 upvotes)
Negative Experiences
- Shipping delays: “Did I write this?! LOL my exact problem and thoughts. I’ve tried to hack it for the last 1.5 years I’ve subscribed and haven’t cracked it. I’m on the east coast and sometimes it still takes like 5-7 day turnaround which is rediculous.” (9 upvotes)
- Limited rental time: “About to get my second box today- no problems with the clothes and variety of styles, although not everything I want is available in my size when I want it, but shipping is the bane of my subscription… You’re losing about a week at best on each box due to shipping.” (29 upvotes)
- Worn or damaged items: “I just got my first Nuuly today and two of the items were noticeably stained 😦 There was also a long blonde hair stuck in the sequins of a dress which just tells me they don’t clean that carefully.” (9 upvotes)
Comparison to Alternatives
- Higher price point but more items: “I don’t use Nuuly, but I like Rent the Runway Unlimited and have never looked back lol. It’s $160 a month, which is steep, but I typically get 20+ items per month.” (22 upvotes)
- Different style selection: “A lot of people suggest RTR however their brands aren’t even remotely comparable and it’s an entirely different look.” (30 upvotes)
Worth it?
Worth the Cost When
- You attend events regularly: “It was really helpful last summer when I had more events to attend. It was also really nice to have for special events during the holidays where you dont necessarily want to buy a new outfit.” (16 upvotes)
- You want to try before buying: “I’ve also used it to trial certain brands I’ve been interested in (like AGOLDE jeans) to determine if it’s an investment I would want to make.” (30 upvotes)
- You’re reducing closet clutter: “I am only on my third month, but I enjoy it! I was spending a lot on clothes monthly and it added up to more than $88/month so this is helping me save and helping me decrease my consumption.” (37 upvotes)
Not Worth the Cost When
- You’re mostly at home: “For people who just sit around at home grounding all day, it seems like a waste of money imo.” (9 upvotes)
- You need basics: “That being said if you feel like it’s too expensive then you might not want to do it every month. Particularly I wouldn’t do it to replace buying basics, it’s better if you want to supplement your wardrobe for cheaper than buying everything out right.” (16 upvotes)
Tips & Tricks
Getting the Best Items
- Filter by newest: “I try to get mostly new arrivals. Go to View All Styles and sort by newest. That way they are usually new.” (32 upvotes)
- Check review counts: “The best advice I can offer is to sort by newly added and if something has over 85 reviews I personally skip it. If something has reviews dating back 3-4 years skip it.” (6 upvotes)
Maximizing Value
Plan ahead: “Build my closet/lists in my down time (instead of scrolling social media is a good time to do it!)” (8 upvotes)
- Strategic timing: “Pause and restart it on a different day to get a different start date if you have a wonky timing for an event or something.” (8 upvotes)
The Verdict
People have mixed feelings about Nuuly. There’s a dedicated group who love the service for trying new styles without commitment, while others express frustration with shipping delays and inventory issues.
Most users agree it provides good value when used strategically, especially for those who attend regular events or enjoy refreshing their wardrobe frequently. But it’s less valuable for those who primarily need basics, repeat outfits often, or are looking for consistent long-term wardrobe solutions.
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