Quince’s move into the furniture space has sparked widespread conversation, especially around its sofas and leather pieces.

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The Good

• Quality and Comfort Many users praised the comfort, sturdiness, and craftsmanship of Quince sofas.“I absolutely love it. The color and the feel are just amazing.” (3 upvotes)
  • “The couch is AMAZING. Great quality, super sturdy, and soooo comfortable. Do it.” (3 upvotes)
  • “It’s like the perfect blend of firm — going to break in nicely but not like a pillow top. Incredibly comfortable.” (3 upvotes)
• DurabilityOwners reported strong wear performance, even with pets or heavy use.
  • “I have a 100 lb boxer and she definitely tries to scuff it up, but the leather is thick and strong enough that she can’t puncture it.” (3 upvotes)
  • “Super comfortable and not showing any signs of wear, despite it being my favorite place to sit or lay.” (5 upvotes)
• Value for Money Many found Quince’s pricing fair for the quality delivered.“The pricing seems comparable with what my employee discount would be — with Quince’s business model, it feels appropriate and reasonable.” (11 upvotes)

The Not So Good

• Delivery and Assembly Issues The “white glove” delivery service was one of the most common complaints.“If the couch requires assembly, their ‘white glove service’ is through Metropolitan — basically a scam company.” (5 upvotes)
• Communication Problems Several users described poor coordination between Quince, suppliers, and shippers.“Their CS team seemed to have zero visibility into or communication with their supplier, and their shipping estimates were more like wishful thinking lol.” (5 upvotes)
• Assembly Service Quality Dissatisfaction with third-party assembly services was common.“I eventually had to reach out to Quince about my terrible experience with the assembly company and request a partial refund to cover the cost of hiring someone else to put it together.” (5 upvotes)

Comparison to Alternatives

• Crate & Barrel Users often compared Quince designs to high-end brands.
  • “It’s wild how much this resembles our Crate and Barrel sectional — looks nearly identical. If it had been available when we were buying, I’d have considered it even with all the shitty communication because it’s a great price.” (5 upvotes)
• Oregon-Made Furniture A furniture professional drew parallels to artisanal brands.“They sound well made — similar to brands we sell that are handmade in Oregon.” (11 upvotes)

The Verdict

Reddit users generally view Quince furniture as offering premium quality and style at a lower price point than traditional retailers. The products , particularly the Quince Sofa, Stillman leather couch and fabric sectionals, earn consistent praise for comfort, build quality, and value.

However, delivery delays, inconsistent communication, and subpar white glove services are common drawbacks. For customers willing to be patient and possibly arrange their own assembly, Quince presents a compelling value alternative to brands like Crate & Barrel or Article, combining modern design with durable materials at an accessible price.

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